What knowledge and expertise will you gain from this workshop?
During the ‘Effective Communication for Planners’ workshop you will learn the following:
- how to communicate clearly and effectively with employees, colleagues, and managers;
- how to use different styles of communication;
- how to deal with resistance during meetings and to be more assertive;
- to work in a more calm and organised way and thus become more productive.
Approach
In this workshop you will learn how to effectively interact and communicate with each other during practical exercises. All the exercises are based on your specific situation to make the training as realistic as possible. You will get lots of practical tips that will help you to improve your style of communication. Furthermore, you will get your own personal action plan to assure the embedding of the acquired knowledge and experience.
Programme
Session 1:
- listening and active questioning, at different communication levels;
- discussion techniques (including reflection and feedback);
- choosing the right means of communication;
- reporting issues and communicating with managers.
Session 2:
- communication styles and personal style of choice;
- assertive communication techniques;
- dealing with resistance and (impending) conflicts.
Practical information
Dates
The duration and dates of the training are determined in mutual consultation.
Price
Based on a intake interview we will offer you suitable offer. Contact us if you want to know more about the possibilities for your organisation.
