Privacy policy
Your privacy is important, which means that we handle your privacy-sensitive data with care. In this privacy statement we want to give you clear and transparent information about how Déhora Consultancy Group handles the processing of personal data, for what purposes we process personal data and how you can exercise your privacy rights.
Personal data are data that can be used to identify an individual or that can be linked to an individual. Naturally, all personal data is handled and protected with the utmost care. Déhora Consultancy Group adheres to all applicable laws and regulations in this respect, including the General Data Protection Regulation (Algemene Verordening Gegevensbescherming). The controller of the data processing is Déhora Consultancy Group B.V., with its registered office at Arent Janszoon Ernststraat 595K, 1082 LD AMSTERDAM.
The purposes for which Déhora Consultancy Group processes personal data
Déhora Consultancy Group processes your personal data for the following purposes:
- The formation and execution of agreements entered into with regard to our products and services.
The provision of services, such as:
- Contacting you or responding to questions after you have filled in an online contact form;
- Sending you a training guide, white papers or other brochures after you have filled in an online contact form;
- Preparing and sending you of an offer after you have filled in an online application form.
Marketing objectives, such as:
- Promotional purposes. This includes sending newsletters and information by e-mail;
- Sending brochures, flyers, letters, invitations to events and the training guide;
- Sending online questionnaires for evaluating events, meetings or trainings.
Internal analyses for process improvement, the development of products and services and market research:
- Development and analysis purposes in order to further develop and improve our websites and applications, for statistical analysis and market research, such as anonymously measuring the response to our special offers, promotional campaigns and sending (anonymous) surveys.
- To keep visitors informed about (new) products and services, including by campaigns via social media. We attempt to take into account your preferences on the basis of products and/or services you have acquired or purchased and interests based on your recorded consent via our (mobile) websites.
The personal data that Déhora Consultancy Group collects
Déhora Consultancy Group processes personal data of the following persons for the abovementioned purposes.
Users of our websites:
- Personal data, such as name, e-mail address, telephone number, organization, position, address;
- Interaction data, such as IP address, surfing behaviour on the websites and apps, clicking behaviour, location data, cookie ID.
Customers who purchase product(s) and services:
- Contact data, such as name, address, place of residence, telephone number and e-mail address;
- Other personal data if this has been agreed by contract.
Quality and liability
When you provide personal data to Déhora Consultancy Group you are personally responsible for this personal data being accurate and up-to-date. Déhora Consultancy Group is not liable, except in the event of intent or gross negligence, for inaccuracies or consequences of activities that are undertaken on the basis of incorrect or incomplete information provided by you.
Use of cookies
Déhora Consultancy Group uses cookies when offering its services. The Cookie Policy of Déhora Consultancy Group contains further information about the use of cookies, including the purposes for which cookies can be used, and can be found on our website.
Provision of personal data to third parties
Déhora Consultancy Group only discloses personal data to third parties if this is lawful and takes place with due care. Personal data will only be provided to third parties if you have been informed about this and given your permission or if this is permitted on the basis of the General Data Protection Regulation. For example, Déhora Consultancy Group provides personal data to police, judicial or anti-fraud organisations when this is necessary in order to comply with a legal obligation or a legitimate interest of Déhora Consultancy Group.
Provision of personal data at Déhora Consultancy Group
At Déhora Consultancy Group, personal data are exclusively provided to those employees of Déhora Consultancy Group who, by virtue of their position, need to have access to these data and this is in accordance with the purpose of the registration of such data.
Safeguarding and storing
We take appropriate security measures to limit misuse of and unauthorised access to your personal data. We ensure that only necessary persons have access to the data, that access to the data is protected and that our security measures are monitored regularly.
Déhora Consultancy Group does not store personal data for longer than is necessary for the abovementioned purposes. The retention period for personal data depends on the purpose for which the personal data is used. For example, certain personal data that are processed for tax purposes must be retained for seven years. After your personal data is no longer necessary, it will be anonymised or deleted.
How to exercise your privacy rights
Right to access, correct or delete personal data
You can send an access, correction or deletion request to Déhora Consultancy Group. You can do this by sending an e-mail to privacyconsultant@dehora.com. Indicate clearly in the subject line that your e-mail concerns privacy and more specifically that it concerns an access, correction or deletion request. Please note that in some cases Déhora Consultancy Group may ask for additional information to properly ascertain your identity.
Right to object
You have the right to object to the use of your personal data. If you indicate that you no longer wish to be contacted (via a particular medium), Déhora Consultancy Group will include you in a file for that purpose and your personal data will no longer be used for these purposes. You can do this by sending an e-mail to privacyconsultant@dehora.com. Indicate clearly in the subject line that your e-mail concerns privacy and more specifically about invoking your right to object.
Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
We are naturally happy to help you if you have complaints about the processing of your personal data. However, if you are unable to reach agreement with us, you are also entitled under privacy legislation to file a complaint with the data protection agency, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority directly.
Contacting Déhora Consultancy Group
For questions or requests with regard to your privacy you can contact Déhora Consultancy Group by telephone, e-mail or by post.
Telephone
Monday to Friday from 9 a.m. to 5 p.m. via telephone number +31 20 404 4042
Postal address
Post can be sent to:
Déhora Consultancy Group
Attn. The Privacy Consultant
P.O. Box 7850
1008 AB AMSTERDAM
Changes to this privacy statement
Déhora Consultancy Group reserves the right to make changes to this privacy statement. Any changes will be announced on this page of the website. You are responsible for keeping up-to-date with the latest version of this privacy statement. Déhora Consultancy Group therefore advises you to regularly check whether there are any changes.
Entry into effect
This (renewed) privacy statement became effective on 18 May 2018.