Training course – Personal effectiveness: dealing with resistance
Planners and planning managers need to be resilient. They constantly take decisions that impact customers, employees and the organisation. Decisions that have an effect on the quality of the products or service, on costs or on employees’ health, income and leisure time. Successful planners and planning managers have learned what behaviour is effective when working with customers, employees and managers.
The “Personal effectiveness: dealing with resistance” training course trains you in an area where you have full control: your own behaviour. And how you can influence the behaviour of others without compromising the relationship. Feelings, how you experience things and balance are important elements of the training course. No head-in-the-clouds material, just concrete examples, hard work and lots of fun. The trainers use their background in martial arts as inspiration for metaphors and (light) physical exertion. Obviously without causing injury or other inconveniences, in an approach that boosts your energy and leads to more effective behaviour.