Duo workshop – Capacity planning in healthcare
Managers and planners at healthcare institutions have to keep many balls up in the air. Striking a balance between the tight labour market, the requirements set by the government and health insurers, and the work-life balance of employees inevitably leads to too many ad hoc solutions. Can things be done differently?
The answer is: absolutely! Capacity planning is an important tool in this respect. Managers and planners can make significant advances when they work in partnership. Jointly learning to anticipate more and work in a less ad hoc manner. Spending more time on identifying and fixing critical problems and less time on fighting the symptoms. Working together to plan capacity ensures that bottlenecks are identified earlier, that more time is available to weigh up options and that choices are made based on facts.