Capacity Planner training course

You will learn how to formulate tactical planning schedules and how to advise your superiors about workforce planning and management activities within your organisation.

The certified Capacity Planner course (formally the Tactical Workforce Planner specialist course) focuses on workforce planning and management activities on a tactical level.

More information

Target audience	workforce planners, managers and project leaders responsible for planning at a tactical level
Level	intermediate vocational level 4 (MBO level 4)
Location	in-company
Duration	4 days
Study load	approximately 4 hours per week
Diploma	certificate
Number of participants	maxium of 12 participants

What knowledge and expertise will you gain from this training course?

After this course you will be able to:

improve the deployment of the workforce;
prepare, substantiate, and give advice for management decision-making about planning;
set up an effective planning organisation;
draw up, evaluate, and optimise a capacity plan.

Programme

The ‘Capacity Planner’ certification course consists of five modules:

The costs and benefits of planning: you will learn how to quantify the costs and benefits of capacity deployment;
Fit and flex: interventions in medium-term workforce planning. What adjustments can you make and what are the costs and benefits of interventions;
Generating management data and giving advice: development of metrics and performance indicators. How to read, interpret, and give advice based on analytics;
Planning quality assurance: giving advice about the structure of the planning organisation and the best planning system;
Drawing up regulations for work times: formal enforcement of management decisions.

Optional: Working Hours Act and Shift Roster Design online training modules

Participants in this training course will also get a discount on the Working Hours Act and Shift Roster Design online training modules. This can be helpful during the preparation for the exam and afterwards in order to refresh the acquired knowledge (the login code is valid for 12 months).

Practical information

Knowledge anchoring

After completing the first four lesson days and the exam, the participant will start to apply the acquired knowledge and skills within their own organisation. From past experience we know that new issues and questions often arise.

In order to ensure the proper embedding of the knowledge and expertise, the course will conclude with a knowledge anchoring session: some time after the course the participants will be able to share their experiences in a half-day session. Together with the trainer, they will try to find solutions for any problems they have encountered, and the previously acquired knowledge will be refreshed. The manager of the planner will also be invited to take part in the knowledge anchoring day.

Price

The price of this course will depend on the training location, the number of participants, any customisation, VAT applicability, etc.

Dates

The duration and dates of the training are determined in mutual consultation.

Déhora A.J. Ernststraat 595-K
1082 LD Amsterdam
The Netherlands

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Training on the job

In consultation
In-company

On request

Coaching for new planners

Do you have a new planner who you would like to get professional coaching during their induction period? Then consider using one of Déhora’s very experienced planners.

Online training

45 minutes
Online

€99,- incl. VAT

‘Shift Roster Design’ online training course

Efficient and healthy shift planning leads to optimal staffing levels, lower overheads, higher employee satisfaction, and enhanced vitality of the workforce. During this training you will learn all about the above.

Online training

1 part-day
Online

€249,-

Online training Working Hours Act

Want to learn all about Working Hours Act compliance? Then follow this unique online training course on the ‘Working Hours Act’ via e-learning at Studytube!