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In many sectors, such as industry, the planner has a traditional role: being responsible for the day-to-day scheduling, often arranging leave and being responsible for resolving matters as they crop up, such as illness and shift changes.
In many organisations, the planner plays a pivotal role which is often underrated. This is because planning involves more than simply ‘drawing up a schedule’. In practice, many employees unexpectedly find themselves working as planners.