Quality comes first at Déhora Academy
Déhora Academy is certified to be a CRKBO accredited training institute. We are continuously working to improve the quality of our training courses. All of the trainings are Cedeo-certified. Clients rate the courses of Déhora Academy with an average of an 8,9.
Certified by CRKBO and Cedeo
Déhora Academy is established to be a CRKBO accredited training institute. We are continuously working to improve the quality of our training courses.
We are doing so by getting feedback from course participants, and by having our services audited by independent experts. Déhora is certified in accordance with the ISO quality standards and our training courses are certified by Cedeo. Cedeo is an independent certifying body that carries out customer satisfaction surveys amongst Déhora’s clients and course participants once every two years, and when asked at least 80% said they were ‘satisfied’ or ‘very satisfied’ with Déhora’s services.
Quotes from the Cedeo satisfaction survey
‘During the preparation phase, Déhora listened to us carefully and analysed our needs. They then incorporated that information into the training session. That helped to make it a big success.’
‘I asked Déhora to discuss our staffing needs and capacity planning during the training course. There was plenty of interaction with the group, amongst other things because of the exercises they used to explain how the theory works in practice. The trainer constantly checked to make sure everyone understood it all.’
‘Even when the training course was over, the trainers and the managing director were quite happy to answer any questions we still had.’